![]() ![]() In the middle towards the bottom locate the disk number from earlier.This will allow us to view the drive’s health. Now click on Disk Management on the left-hand side.Document the disk number provided in this window (Disk 1, Disk 2, etc…).Right click on your external drive listed under Disk Drives.If you see the drive is detected here continue reading. First check the Disk Drives section in the middle window by double-clicking it.On your keyboard, hold the Windows Key ( ) down and press R.If using a USB adapter, try connecting it without the adapter or use a different adapter.įor advanced troubleshooting steps select your operating system:Ĭheck both Device Manager and Disk Management in the Computer Management console:.If using a surge protector or power strip, plug the power adapter directly into the wall outlet instead.(Desktop Drives). ![]() No light could indicate the power adapter is not connected to power. Desktop Drives typically require a power adapter. Try using the drive on a different computer.If possible, try using a different cable.Try connecting the drive to a different port on the computer.If your external hard drive is not accessible please try these basic troubleshooting steps first. The external hard drive itself, under normal circumstances, should be detected by your operating system, without the need of drivers, software or firmware updates. While it is possible that your external hard drive may have come with bundled software that may be incompatible with newer operating systems, this is typically just ‘back up’ software, and the drive is not dependent on that software to function. And I'm pretty sure the last time i used this drive was when I still had the correct cord.There are several reasons why an external hard drive may not be accessible or detected when you connect it to your computer. I lost the original power cord and am just using a different one that looked like it fit and it did and the light turned on when I turned it on, but I've read that using the wrong cord can sometimes cause it to not work properly. Is there anything i can do or am I fucked? If anyone at least has any insight in to what is probably wrong with the drive exactly that is welcome as well.Įdit: I'm thinking this could have something to do with the power cord. I can't seem to find any answers online everyone always just says to use disk utility. I haven't dropped it or anything since the last time I used it, its just been sitting on my desk this whole time and I've always taken good care of it. The light turns on just fine when i plug it in and turn it on. I may just been in denial but this feels like some kind of connection issue and I'm hoping there's some solution. ![]() I've had hard drives have issues before in the past, but was always able to find a way to get the files off of it, and in all those instances they still had shown up on my computer when plugged in. I've tried different usb wires, tried different usb ports, and even tried it on a different computer, and it wont show up. Yesterday I plugged in to see that it isn't showing up at all. Last time I used it was a few months ago. I have a G-Drive with some valuable footage on it. ![]()
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